If you’re an administrator of one of the 40 million Pages on Facebook, today’s announcement will concern you. Until now, when a user reached out to a business via Facebook, the only way that the administrator could respond is through the same manner — public-for-public or private-for-private. That’s all changing now with the release of […]
Facebook introduces tools for Page admins to respond privately to customer concerns
Venture Beat - 5 Aug 2015 19:53
If you’re an administrator of one of the 40 million Pages on Facebook, today’s announcement will concern you. Until now, when a user reached out to a business via Facebook, the only way that the administrator could respond is through the same manner — public-for-public or private-for-private. That’s all changing now with the release of […]
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